Privacy Policy
Zetaflow Systems Data Protection & Privacy Practices
Last Updated: January 15, 2025
Information We Collect
Personal Information
When you interact with our AI programming platform, we collect information that helps us provide better services. This includes details you provide directly and information gathered automatically through your use of our systems.
- Name, email address, and contact information when you register for learning programs
- Payment information processed through secure third-party payment processors
- Profile information including programming experience and learning preferences
- Communication records when you contact our support team
- Educational progress data including completed modules and assessment scores
Technical Information
Our platform automatically collects technical data to ensure optimal performance and security. This information helps us understand how our services are used and identify areas for improvement.
| Data Type | Purpose | Retention Period |
|---|---|---|
| IP Address & Location | Security monitoring and content localization | 90 days |
| Device Information | Platform optimization and troubleshooting | 2 years |
| Usage Analytics | Service improvement and feature development | 3 years |
Data Minimization Principle
We only collect information that's necessary for providing our AI programming education services. You always have control over what personal information you share with us, and we regularly review our data collection practices to ensure they remain minimal and relevant.
How We Use Your Information
Your information serves specific purposes that directly benefit your learning experience. We don't sell personal data to third parties, and we use your information solely for legitimate business purposes related to our educational platform.
Educational Services
- Personalizing your learning path based on your programming background and goals
- Tracking progress through our AI programming curriculum
- Providing certificates and credentials upon course completion
- Connecting you with mentors and study groups appropriate to your skill level
- Sending educational content updates and new course announcements
Platform Operations
Beyond education, we use your data to maintain a secure, reliable platform. This includes fraud prevention, technical support, and ensuring our systems operate smoothly for all users.
- Account security monitoring and unauthorized access prevention
- Technical support and troubleshooting assistance
- Payment processing and billing management
- Legal compliance and regulatory requirements
Data Sharing and Third Parties
We maintain strict controls over data sharing. When we work with third-party services, we ensure they meet our privacy standards and only access information necessary for their specific function.
Service Providers
We work with carefully selected service providers who help us deliver our educational platform. These partners include cloud hosting services, payment processors, and email delivery systems. All service providers sign data processing agreements and are required to protect your information according to our privacy standards.
- Cloud infrastructure providers for secure data storage and platform hosting
- Payment processors for handling transactions (they never receive unnecessary personal details)
- Email service providers for course notifications and updates
- Analytics services to improve our educational content and user experience
No Data Sales
We never sell your personal information to marketers, advertisers, or data brokers. Your trust is more valuable to us than any potential revenue from data sales. When we share data, it's always for your direct benefit or to provide the services you've requested.
Your Privacy Rights
You have significant control over your personal information. We've designed our systems to make exercising these rights straightforward, and we respond to all valid requests promptly.
Access and Control
- Request a complete copy of all personal information we have about you
- Update or correct any inaccurate information in your profile
- Delete your account and associated personal data (with some legal exceptions)
- Restrict processing of your information for specific purposes
- Object to certain types of data processing
- Receive your data in a portable format for transfer to another service
Exercising Your Rights
To exercise any of these rights, simply contact us at help@yetteel.bet with your request. We'll verify your identity and process most requests within 30 days. Some requests may take longer if they're particularly complex, but we'll keep you updated on our progress.
You can also manage many privacy settings directly through your account dashboard, including communication preferences, data sharing options, and profile visibility settings.
Data Security Measures
Protecting your information is one of our highest priorities. We implement multiple layers of security controls and regularly update our practices based on the latest security research and industry standards.
Technical Safeguards
- End-to-end encryption for all data transmission and storage
- Multi-factor authentication for all administrative accounts
- Regular security audits and penetration testing
- Automated monitoring for suspicious activities and potential breaches
- Secure backup systems with encrypted off-site storage
- Regular software updates and security patches
Access Controls
We maintain strict access controls within our organization. Only employees who need access to personal data for their specific job functions can access it. All access is logged and regularly audited.
Our team receives regular privacy and security training, and we conduct background checks for all employees with access to personal information. We also maintain incident response procedures to quickly address any potential security issues.
Data Retention and Deletion
We don't keep your information forever. Our retention periods are based on the type of information, legal requirements, and the purposes for which we collected the data.
Retention Periods
- Account information: Maintained while your account is active, plus 3 years after closure
- Educational records: 7 years to support transcript requests and credential verification
- Payment records: 7 years for tax and accounting purposes
- Technical logs: 90 days for security monitoring, 2 years for analytics data
- Communication records: 3 years for customer service quality and training
Secure Deletion
When data reaches the end of its retention period, we securely delete it using industry-standard methods. This includes overwriting data on our servers and ensuring backups are also updated to remove the expired information.
If you request account deletion, we'll remove your personal information within 30 days, though we may retain some data longer if required by law or necessary for legitimate business purposes like fraud prevention.
International Data Transfers
As a technology company, we use cloud services and partners located in various countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
Transfer Safeguards
- Standard contractual clauses for transfers to countries without adequate protection
- Certification under recognized privacy frameworks where applicable
- Additional security measures for sensitive educational and financial information
- Regular monitoring of international privacy law changes
Updates to This Policy
Privacy laws and our business practices evolve over time. When we make significant changes to this privacy policy, we'll notify you through email and by posting a notice on our website at least 30 days before the changes take effect.
Minor updates that don't affect your rights or how we use your information may be made without advance notice, but we'll always update the "Last Updated" date at the top of this policy.
Staying Informed
We encourage you to review this privacy policy periodically to stay informed about how we protect your information. If you have questions about any changes, our privacy team is always available to provide clarification and address your concerns.
Privacy Questions?
Contact our Privacy Team:
Email: help@yetteel.bet
Address: 1118 Culpepper Dr SW, Conyers, GA
30094, United States
Phone: +17409413686